Last updated: July 26, 2023
Contact details of the data controller:
- öogo Piccolo Limited
- Business ID (Ireland): 659891
- Address: Unit 8, Boyne Business Park, Drogheda, Co. Louth, Ireland
- Internet: www.oogo.me
- Email: email@example.com
Contact person in privacy matters:
- Kathryn Clark
- Address: Unit 8, Boyne Business Park, Droghdea, Co. Louth, Ireland
- Phone: +353 (0) 85 872 0796
- Email: firstname.lastname@example.org
Collection of Personal Data
We collect Users' personal data through different means, which are explained below.
Most of the personal data we process is collected directly from the Users. öogo may collect following personal data in the process of providing the Service:
Basic information such as name, age, postal address, email address and phone number
Details about User’s employer (name, address, phone number, ID and VAT ID) should such information be considered to be personal data
Authentication information such as oogo.me username and password, and if any third party service (e.g. Facebook) is used to sign in, the user ID of that service
Information relating to the customer relationship such as booked services, their start and end times and information on their use
Following data is processed by öogo's payments processor (currently Stripe, subject to change):
- Payment data, such as credit card number and expiration date
öogo automatically collects and processes the following technical data about the User:
Geographical location data based on the IP address
Service access times
Statistics on page views
Any other automatically collected technical data
Furthermore, öogo may also collect other anonymized statistics about the way the User uses the Services provided by öogo.
Legal basis and purpose of processing personal data
öogo processes personal data for three main purposes:
The primary purpose of collecting personal data is to provide the website öogo.me and associated Services, to issue accurate charges for the use of the Services and to manage the customer relationship. The processing of personal data in this case is based on the agreement between the Customer and öogo. This concerns, for example, the data collected during the signing up for the Service, during the use of the Service and the technical data needed to run the Service in a secure manner and communications with Users.
2. Marketing and other communications
öogo may occasionally send its Customers and Partners an email to inform about new features, solicit feedback, or provide information on what is going on with öogo and its products, as well as the various promotions being used by öogo Partners. We base this on our legitimate interest to provide Users with relevant information as part of the Services and to promote our Services.
3. Service development and research
We always work to make our Services better. Therefore, we may use the User's data to improve the Services. We base this processing on our legitimate interest to grow and develop. öogo may also collect technical data for statistical purposes to compile anonymous, aggregated statistics, such as about the most popular criteria for successful bookings. öogo may display information publicly to others in an aggregate format that does not reveal statistics of any single marketplace. öogo does not disclose personal data other than as described below.
Disclosures of Personal Data
We may disclose personal data to third parties in the following cases:
öogo may use subcontractors when providing its Services. Our trusted subcontractors work on our behalf, and do not have an independent right to use the personal data we disclose to them. öogo discloses personal data to its subcontractors on a need to know basis when necessary to process such data on öogo’s behalf in order to provide Services.
Subcontractors are subject to appropriate security and confidentiality requirements.
When required by law such as to comply with requests by competent authorities or in response to a subpoena, court order or other governmental request;
When we believe in good faith that disclosure is necessary to protect our rights, investigate fraud or to protect our Users’ safety or rights.
Transfer of personal data outside of EU/EEA
When necessary and to the extent required for the successful provision of the Services, personal data may be transferred to third parties outside of EU/EEA. öogo or its subcontractors shall not transfer personal data outside of EU/EEA without adequate safeguards required by applicable data protection law, such as standard contractual clauses.
öogo may also use Privacy Shield-certified subcontractors located in the U.S. For more information about the Privacy Shield framework developed by the U.S. Department of Commerce and the EU Commission and the related principles concerning processing of personal data, please see this link.
öogo uses third party cookies for various purposes. We may use third party cookies for statistical purposes to compile anonymous, aggregated statistics, such as to estimate number of Users and detect which parts of the Service Users find most useful, and to identify features that could be improved. For such purposes, we use third party cookies, such as Google Analytics, to help analyze how our Users use the Service. The technical usage information (including IP address) generated by the cookie about use of the Service is transmitted to such third parties to compile statistical reports.
öogo may also use third party cookies for marketing purposes to collect information about Users' browsing habits and to remember visits in order to make advertising more relevant to that User and to his or her interests. These cookies are usually placed by third party advertising networks and social media providers, such as Doubleclick, Google Adwords and Twitter. A list of used third parties is available upon request.
Retention of personal data
Exceptionally, öogo may retain personal data for a longer period if we have a legitimate reason or an obligation to store data for the purposes of criminal investigation or other corresponding reason.
If a User thinks there is a problem with the way öogo is processing personal data, the User has a right to file in a complaint to a data protection authority in the EU. In Ireland the competent authority is the Data Protection Commission. The User may contact the Irish Data Protection Commission to raise a concern through this link.